turnoutCulture

User journeys

Ticketing flow & your pass

What a guest sees from tapping Book to showing the pass at the door — with real screens.

1. Open the event

  1. 1Poster, date, time, venue and lineup at the top
  2. 2Add to calendar, Directions and Save sit right under the title
  3. 3On phones, Book · price stays pinned at the bottom

2. Choose your place

  1. 1Pick a tier — Early Bird, General, VIP — or a performer slot on open mics
  2. 2Live counts show how many are performing and listening
  3. 3Sold-out or closed tiers are greyed out automatically

3. Sign in and pay

  1. 1Continue with Google (1 tap) or a WhatsApp code
  2. 2Name and phone prefill from your profile
  3. 3₹0 tickets confirm instantly
  4. 4Paid: pay the organiser's UPI, enter the UTR and optionally a screenshot
  5. 5Status shows Payment being verified until the organiser taps Verify & send pass

4. The pass

  1. 1My Turnout → Bookings shows the pass: poster, status, date, venue, tear-off line, QR and ticket number
  2. 2Show at the door opens a full-screen bright QR for scanning
  3. 3A WhatsApp message with the pass link and directions is sent once the template is approved

5. Share the pass

Share pass makes a 1080×1350 Turnout-branded card (above) with the poster, date, time and venue. Its QR opens the public event page so friends can book — your private entry QR is never in the shared image.

Story card makes a 9:16 version for Instagram Stories.

Try it · WhatsApp pass preview

Hi Asha, your pass for Open Mic Night is confirmed 🎟️

Sat, 8:00 PM · Kala Manch Studio

View your pass

Get directions

Book a ticket
Was this guide helpful?