turnoutCulture

User journeys

Audience: find a show to door check-in

Every small step from discovering an evening to walking in with your pass.

1. Discover

  1. 1Pick your city in the top bar (or All India) — it is remembered on this device
  2. 2Use the vibe chips (Poetry, Comedy, Music, Workshops…) and the Today / This weekend / Next 7 days filters
  3. 3Switch All / In person / Online to see only the format you want
  4. 4Use search for an artist, community, venue or genre — results only show real listings
  5. 5Past events stay viewable with a Past label, but never appear in upcoming lists

2. Decide

  1. 1Card tags tell you fast: Free entry, Selling fast, or slots left
  2. 2Open the event for date, time, venue, lineup, price tiers and the vibe video
  3. 3Tap the heart to save it — no sign-in needed; find it later in Saved
  4. 4Add to calendar or open Directions from the quick actions bar

3. Book

  1. 1Tap Book tickets (sticky at the bottom on phones)
  2. 2Choose a tier — Early Bird, General, VIP, or a performer slot
  3. 3Sign in with Google (fastest) or a WhatsApp code; your details prefill next time
  4. 4₹0 tickets confirm instantly
  5. 5Paid tickets: pay the organiser's UPI ID, then enter the UTR/reference and optionally a screenshot
  6. 6Status shows Payment being verified until the organiser confirms

4. Your pass

  1. 1Find it in My Turnout → Bookings, with QR, ticket number and status
  2. 2Tap Show at the door for a full-screen, bright QR
  3. 3Share pass makes a branded image with a public event QR — your private entry QR is never shared
  4. 4Online events reveal the join link only on your confirmed pass
  5. 5A WhatsApp pass with directions is sent once WhatsApp templates are approved

5. After the show

  1. 1Make a 1080×1920 story card for Instagram
  2. 2Invite friends on WhatsApp with the Going with friends? prompt
  3. 3Follow the community and revisit its upcoming events

Booked as a guest? Sign in later with the same phone number and the ticket appears in your bookings.

Try it · WhatsApp pass preview

Hi Asha, your pass for Open Mic Night is confirmed 🎟️

Sat, 8:00 PM · Kala Manch Studio

View your pass

Get directions

Find a show tonight
Was this guide helpful?