turnoutCulture

User journeys

Community: page, events, payments, door

Run your recurring nights end to end from one workspace: My community.

1. Set up

  1. 1My Turnout → My community (the single place to manage your community)
  2. 2Add banner, logo, bio, contacts and a vibe video
  3. 3Add your UPI ID and payee name — every event you run routes payments there unless the event overrides it
  4. 4Add teammates by searching their name, email or phone number

2. Publish an event

  1. 1Host an event → pick a venue and date
  2. 2The venue team configures in-person, online or hybrid format in event management
  3. 3Add poster, description and proposed pricing; the event team sets tiers and sales windows
  4. 4Submit — the venue reviews and publishes it

3. Fill the room

  1. 1Promote tab: audience invites, performer callouts and confirmations for WhatsApp
  2. 2Share with the poster on phones, or save the poster
  3. 3Post the Find us on Turnout bio line and badge

4. Verify payments

  1. 1Pending approvals tab lists guest, amount, UTR and screenshot
  2. 2Cross-check the UTR in your UPI app
  3. 3Tap Verify & send pass — or Reject with care

5. On the night

  1. 1Check confirmed guests in from your community workspace
  2. 2The venue Door scanner needs a separate assigned venue role
  3. 3Guests tab shows check-ins and gross ticket value (not profit)

Only owners and admins see guest details and the promote kit.

Try it · Launch checklist

0 of 6 done

Open My community
Was this guide helpful?